PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to protecting the privacy of our customers in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian provincial privacy laws.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
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Contact Information: Name, billing address, shipping address, email address, and phone number.
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Payment Information: Credit card numbers (processed through secure third-party payment processors).
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Account Details: Username and password if you create an account.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this information to:
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Communicate with you regarding your orders;
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Screen our orders for potential risk or fraud;
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
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Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. CONSENT
By using our website and providing us with your personal information to complete a transaction, verify your credit card, or place an order, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no (opt-out).
4. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
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Service Providers: We share information with shipping carriers (to deliver your food) and payment processors.
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Analytics: We use Google Analytics to help us understand how our customers use the Site.
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Legal Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law.
6. SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).
7. YOUR RIGHTS
If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
8. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer by e-mail at:
Email: wowpierogies@gmail.com
Phone: +1 519 701 8619
