FAQ

What ingredients do you use?

We use high-quality, locally sourced ingredients to ensure every bite feels like home. Our dough is made from premium flour, and our fillings feature fresh meats and vegetables without artificial preservatives.

Do you have vegan options?

Yes, we offer vegan pierogi and plant-based dishes.

Is your food suitable for kids?

Absolutely! Our products are made with simple, wholesome ingredients that children love.

Do you offer gluten-free options?

Yes, we have expanded our menu to include gluten-free options made with specialized flour blends. You can find them in the dedicated "Gluten-Free" category on our shop page.

Do your products contain allergens?

Some products contain wheat (gluten), dairy, or eggs. Detailed allergen information is listed on each product page and on our packaging.

How are the products shipped?

Our products are flash-frozen and shipped in insulated thermal packaging to ensure they arrive frozen at your door.

How should I store my dumplings?

Keep them in the freezer at all times. We use special preservation methods to ensure the freshness of our handmade products.

Do I need to defrost them before cooking?

No, for the best texture, our pierogies and dumplings should be cooked directly from frozen.

Do you offer free delivery?

Yes, free delivery is available for orders over 50 CAD when ordering through Uber.

Do you offer wholesale opportunities?

Yes, we collaborate with restaurants, grocery stores, and cafes. We can provide custom packaging and specialized delivery schedules for our partners.

Can I order catering for an event?

We love being part of your celebrations! Please reach out to us at least 7 days in advance for large event catering requests.

How can I become a brand partner or distributor?

We are always looking to expand our reach! Please email our partnership team at our official business address to discuss potential collaboration.

How do I place an order?

Simply add your favorite products to the cart and proceed to checkout. You can also track your order status through our automated system.

Can I cancel or change my order?

Since our products are perishable, changes can only be made within 1 hour of placing the order.

What is your return policy?

Due to food safety regulations, we cannot accept returns of frozen food. However, if there is an issue with the quality or damage during shipping, please contact us immediately for a resolution.